So you’ve decided to use GoodHire as your background check solution. Excellent choice – their platform is intuitive, affordable and provides comprehensive reports to help you make the best hiring decisions. But before you can tap into all the benefits GoodHire offers, you’ll need to set up your account and learn the ins and outs of navigating their system. Don’t worry, we’ve got you covered. In this step-by-step guide, we’ll walk you through the simple process of logging into GoodHire for the first time, customizing your account settings and running your first background check. By the end of this, you’ll be all set to streamline your hiring process and find candidates you can trust. Let’s dive in!
What Is GoodHire?
GoodHire is a background check service that provides fast, affordable, and comprehensive employee screenings. To access your GoodHire account, here’s how to log in:
- Go to goodhire.com and click “Sign In” at the top right of the page.
- Enter your email address or username and password. If you’ve forgotten your password, click “Forgot password?” to reset it.
- Once logged in, you’ll see your GoodHire dashboard. This is your home base where you can view background check orders, see reports, check billing details, and more.
Placing an Order
To run a new background check, click “Start New Screening” and select the type of report you need, like a criminal record search or employment verification. You’ll be prompted to enter the candidate’s information like name, date of birth, address, and Social Security number. Double check that all details are correct before submitting the order.
Within minutes, GoodHire’s system will search through thousands of data sources to compile a comprehensive report on your candidate. Certain checks like education and employment verifications may take a business day or two to be completed. You’ll receive an email notification as soon as the full report is ready to view.
Logging into your GoodHire account gives you 24/7 access to essential tools for responsible hiring. Conducting thorough background checks helps ensure you find the best candidates and build a safe, productive work environment. With GoodHire as your screening partner, you can make hiring decisions with confidence.
Creating a GoodHire Account
To get started with GoodHire’s services, you’ll first need to create an account. Here’s how:
Head to goodhire.com and click “Sign Up” at the top right. Enter the email address and password you want to use. Check your email for the verification link to confirm your account.
Adding Company Info
Once logged in, you’ll be prompted to enter details about your company like the name, address, and industry. GoodHire uses this info to customize the experience for your business needs.
Choosing a Plan
Next, you’ll need to select a plan that suits your hiring needs. Options range from basic background checks to more comprehensive screening. For most small businesses, the Starter or Standard plan should work well to get you up and running. You can always switch plans later as your needs change.
Entering Payment Details
Finally, enter your payment information to activate your GoodHire account. They accept all major credit cards as well as ACH payments. Your plan will automatically renew each month until you cancel.
With your account created and first payment made, you’re ready to start screening candidates. GoodHire makes the process simple by letting you enter candidate info, review reports, make hiring decisions, and more all in one place.
If at any point you have questions about getting started or using the platform, don’t hesitate to reach out to GoodHire’s support team. They’re happy to help you through the onboarding process and ensure you get the most from their services. Here’s to smart, streamlined hiring!
Logging in to Your GoodHire Account
To access your GoodHire account, follow these simple steps:
1. Go to goodhire.com
Head to the GoodHire website and click the “Login” button at the top of the page. This will take you to the login screen.
2. Enter your username and password
Enter the username and password you created when you signed up for your GoodHire account. Your username is typically your email address. If you’ve forgotten your password, click “Forgot password” to reset it.
4. Access your GoodHire dashboard
Congratulations, you are now logged in to your GoodHire account! Your dashboard provides an overview of your account activity, settings, billing details, and more. From here you can:
- Check on the status of background checks
- View and download completed background check reports
- Pay any outstanding balances
- Update your account settings like billing info or password
- Get help from GoodHire’s support team
Logging in regularly allows you to stay on top of your GoodHire account activity and leverage the platform to its fullest potential. Be sure to log out when you are done to keep your account secure. If you have any other questions about accessing or using your GoodHire account, contact their helpful support staff. They are available 24 hours a day, 7 days a week to assist you.
Resetting Your GoodHire Password
Resetting your GoodHire password is a straightforward process. Just follow these simple steps:
Request a Password Reset
First, open the GoodHire login page and click “Forgot your password?” Enter your email address or username to request a password reset.
Check Your Email
Within a few minutes, you should receive an email from GoodHire with a link to reset your password. Open the email and click the link. This will take you to a page where you can enter a new password.
Choose a Strong, Secure Password
Your new password should be at least eight characters long, containing a mix of letters, numbers and symbols. Avoid common or personal information like names, dates of birth or addresses. A password manager app can help generate and remember complex passwords.
Enter Your New Password
Type your new password into the “New password” and “Confirm new password” fields. Then click “Reset Password.”
You’re All Set!
Your GoodHire password has now been reset. You will be automatically logged into your GoodHire account. In the future, be sure to remember your new password or save it in a password manager. Let us know if you have any other questions about accessing your GoodHire account.
To summarize, resetting your password only takes a few minutes and a few simple steps: request a reset, check your email for the link, choose a strong new password and enter it to confirm. Before you know it, you’ll be securely logged back into your GoodHire account. Let us know if you run into any issues or need help at any point in the process.
Troubleshooting Login Issues
Sometimes issues come up when trying to log in to GoodHire. Don’t worry, there are a few things you can try to resolve any login troubles.
Check your username and password
Double check that you’re entering your username (usually your email address) and password correctly. It’s easy to mistype or flip a couple of letters or numbers, especially if you have a complex password. Take your time and be meticulous. If you’ve forgotten your password, use the “Forgot password” link to reset it.
Make sure caps lock is not on
An improperly capitalized username or password will prevent you from logging in. Double check that the caps lock key is not engaged on your keyboard before entering your login credentials.
Clear your browser’s cache and cookies
Over time, your browser stores information that can interfere with websites and logins. Open your browser’s settings, locate the “Privacy” or “History” section and clear your cache, cookies, and browsing data. Then close your browser completely and re-open it to try logging in again. This often fixes issues with logging into websites and web applications.
Try an incognito or private browser window
If clearing your cache and cookies doesn’t work, try opening an incognito or private browsing window in your browser. Paste in the GoodHire login URL and enter your credentials. The incognito window will load the page without using any stored data that could be causing conflicts.
Contact GoodHire support
If you’ve tried the steps above and are still unable to log in, contact GoodHire’s support team. They can check on the status of your account, make sure there are no issues on their end preventing your login, and help resolve any other problems so you can access your account. They’re available 24/7 to help get you logged in and back to using GoodHire.
So there you have it. Logging into GoodHire and accessing your account information is really quite straightforward if you follow the steps outlined here. In just a few minutes, you’ll be in and viewing all of your important data, documents, and details. While technology can sometimes seem complicated, services like GoodHire aim to make things as simple and intuitive as possible for users. Now get logged in and go leverage the power of GoodHire’s platform to make your hiring and background check processes that much easier and efficient. The capabilities are at your fingertips – all you have to do is type in your username, enter your password and you’ll be all set. Happy logging in and accessing your account!